Case Manager - DM

Opportunities for a Better Tomorrow (OBT) is looking for a youth-focused, dedicated Case Manager in our Advance and Earn Program. Under the supervision of the Support Services Supervisor, the Case Manager will be responsible for providing counseling and case management services to 25 participants at all stages of the Digital Marketing program in Advance and Earn.

Advance and Earn is an exciting new program that supports opportunity youth ages 16-24 in three program components including contextualized academic programming at the pre-HSE level, comprehensive High School Equivalency and work-based learning, and sector-focused advanced training.

Essential Job Functions and Responsibilities:

• Provide strength-based case management and counseling to young adults at all phases of the Advance and Earn model
• Maintain case tracking, case conferencing, and group supervision models to ensure that young adults and staff are holistically supported
• Participate in clinical supervision
• Provide case management and crisis management as required
• Attend relevant professional development and provide referrals for external training for staff
• Develop and facilitate essential skills workshops
• Monitor the flow of young adults throughout program components
• Enter and track data in all relevant systems
• Input case notes and participant assessments
• Participate in all team meetings, required trainings, and case conferences
• Work cohesively with an interdisciplinary team to provide multi-tiered interventions
• Monitor and track student attendance
• Monitor and track MetroCard distribution
• Develop and facilitate retention events for students
• Engage participant stakeholders, such as families and community partners to ensure the best outcomes for youth
• Monitor and facilitate intakes, outreach, and ongoing student assessments throughout the program
• Assist with administrative tasks when needed
• Tend to tasks as needed by all managers, especially direct supervisor

Knowledge, Skills, and Abilities

• Have experience working with young adults from varying backgrounds and experiences
• Be proactive in identifying resources for referral and crisis management assistance
• Have prior demonstrated success in working cohesively with an interdisciplinary team
• Have experience in developing and monitoring case notes and client assessments
• Have experience conducting client intakes and interviews
• Demonstrate ability to work with internal and external partners
• Possess a passion for working with Opportunity Youth
• Believe that workforce development and equity are inextricably linked
• Be driven to create a strong culture of high accountability and high support
• Have experience engaging and building relationships with varied stakeholders including young adults, families, staff, and community partners
• Lead by example and model integrity
• Value and cultivate a learning environment, embodies a growth mindset

Education and Training

• Bachelor’s degree required, MSW preferred.
• Must have 3-5 years of case management experience
• Experience in workforce and young adult programs preferred